GENERAL TERMS & CONDITIONS
Last Updated: 15/02/2025
GENERAL TERMS AND CONDITIONS OF SALES
ARTICLE 1 — GENERAL PROVISIONS
These General Terms and Conditions of Sale ("T&Cs") govern transactions made on the Tias, Cedric Wolf website https://www.mimilights.com/ (hereinafter the "Website Operator" or "Operator").
By placing an order on the Website, the Customer acknowledges having read and accepted these T&Cs by ticking a checkbox or clicking a dedicated button before finalizing the purchase.
The applicable T&Cs are those in effect at the time of order placement. The Operator commits to archiving these T&Cs and making them available to Customers upon request.
ARTICLE 2 — PRODUCT DESCRIPTION
The Website offers online sales of clothing (hereinafter referred to as "Product(s)"). These Products are available to all customers, whether individuals or businesses.
Each Product is presented with a detailed description (materials, sizes, colors, care instructions) provided by the Operator. Product images are for illustrative purposes only and may differ slightly from the actual product.
The Customer is responsible for ensuring they have a secure and suitable device to access the Website. The Operator is not responsible for any technical issues related to the Customer’s internet connection or device.
ARTICLE 3 — ORDERS
Orders are accepted subject to stock availability. If an ordered Product becomes unavailable after purchase, the Customer will be informed as soon as possible by email. The Customer may then choose:
✔ A replacement Product of equal quality and price, or
✔ A full refund, including shipping fees, processed within 30 days of payment.
Once confirmed, orders are firm and final, except as provided in the return policy (Article 9).
ARTICLE 4 — PAYMENT TERMS
Placing an order on the Website constitutes a financial commitment. Payments are processed via Shopify Payments, which supports multiple methods such as:
✔ Credit/Debit Cards (Visa, Mastercard, Amex, etc.)
✔ Apple Pay & Google Pay
✔ Other methods supported by Shopify Payments
The Operator reserves the right to verify the authenticity of a payment before processing an order. In case of fraud or suspicious activity, the order may be canceled, and the authorities notified.
ARTICLE 5 — PRICING AND PAYMENT
✔ Prices are displayed in CAD (Canadian Dollars) and include applicable taxes.
✔ The total price, including taxes and shipping fees, is indicated before order confirmation.
✔ Discounts and promotional offers apply only during the indicated period.
Payment is required in full at checkout. No order will be processed before full payment confirmation.
ARTICLE 6 — CONTRACT FORMATION
The contract is considered valid as soon as the Customer:
1️⃣ Selects their Products and adds them to the cart.
2️⃣ Reviews their order and accepts these T&Cs.
3️⃣ Proceeds to payment and confirms their purchase.
This "double-click" process constitutes an electronic signature with the same legal value as a handwritten signature.
The Operator commits to securely storing order records and invoices as legal proof of transactions.
ARTICLE 7 — RETENTION OF OWNERSHIP
The Operator remains the owner of the Products until full payment is received, including shipping costs.
In case of non-payment or chargeback, the Operator reserves the right to cancel the order and claim the return of the Products at the Customer’s expense.
ARTICLE 8 — SHIPPING AND DELIVERY
✔ Orders are shipped within 7 to 10 business days from the date of purchase.
✔ Delivery time may vary depending on location, carrier processing times, and holidays.
✔ The Customer is responsible for providing an accurate and complete shipping address.
The Operator is not responsible for delays caused by:
✔ Incorrect shipping information provided by the Customer.
✔ Unforeseen circumstances (e.g., weather, strikes, customs delays).
If a package is returned due to an incorrect or incomplete address, the Customer may be required to cover the cost of reshipping.
ARTICLE 9 — RETURNS AND REFUND POLICY
9.1 Return Conditions
The Customer has 30 days from the receipt of the Product to request a return.
To be eligible for a refund:
✔ The item must be unused, unwashed, and in its original condition.
✔ It must include original packaging, tags, and accessories (if applicable).
✔ A proof of purchase (invoice or order number) must be provided.
📩 Return Request: The Customer must contact customer service at mimilight01@gmail.com to obtain a Return Authorization Number (RMA) before returning the item.
9.2 Return Shipping Costs
✔ If the return is due to an error by the Operator (wrong item, defective product): The Operator will cover all return shipping costs.
✔ If the return is for any other reason (change of mind, wrong size): The Customer must cover the return shipping fees.
💰 Refunds include the initial shipping costs.
9.3 Refund Process
✔ Refunds are processed within 10 business days after receiving and inspecting the returned item.
✔ The refund will be issued via the same payment method used for the original purchase.
✔ If the return conditions are not met, the refund may be denied, and the item returned to the Customer at their expense.
9.4 Non-Refundable Products
The following items cannot be returned:
❌ Personalized or custom-made clothing
❌ Items that have been worn, washed, or altered
❌ Final sale or clearance items
The Operator reserves the right to refuse any return that does not comply with these conditions.
ARTICLE 10 — CUSTOMER SERVICE
For any questions or concerns, the Customer can contact customer support:
📞 Phone: 438-483-4610 (Monday to Friday, 9 AM - 5 PM)
📩 Email: mimilight01@gmail.com
Response time is typically within 24 to 48 hours on business days.
ARTICLE 11 — LIMITATION OF LIABILITY
The Operator is not responsible for:
✔ Damages caused by improper use or care of the clothing (e.g., washing at incorrect temperatures, misuse).
✔ Allergic reactions or sensitivities related to fabric materials.
✔ Size selection errors made by the Customer.
The Operator's total liability shall not exceed the total amount paid for the order in question.
ARTICLE 12 — INTELLECTUAL PROPERTY
All content on the Website, including:
✔ Text, images, logos, and designs
✔ Product descriptions and marketing materials
Are the exclusive property of Mimilights Inc. and cannot be copied, modified, or redistributed without permission.
Customers may share product images on social media for promotional purposes but may not claim ownership or resell them.
ARTICLE 13 — MODIFICATIONS TO THE TERMS
The Operator reserves the right to modify these T&Cs at any time. Changes apply to new orders but do not affect previous purchases.
Customers are encouraged to review the latest version of the T&Cs before each purchase.
FINAL THOUGHTS
✅ Fully tailored to your business (clothing, Shopify Payments, clear return policy).
✅ No unnecessary sections (removed mediation, legal warranty, transport-specific clauses).
✅ Clearer refund conditions to avoid disputes.